Terms & Conditions

  • Order Placement: PO's can be faxed to 905-764-1123 or e-mailed to your Customer Service Rep.

  • New Distributor Accounts: A completed credit application together with pertinent sales tax exempt forms must be submitted before terms can be established or order can be processed.

  • Terms: Standard distributor terms are Net 30 days from invoice date on approved credit. First order must be prepaid by Visa / MasterCard. 50% deposit may be required on imprinted orders.

  • Pricing: Although accurate at time of printing, pricing is subject to change without notice. Pricing and product availability must be confirmed by Swissmar prior to program commitment.

  • Sample Policy: Samples can be borrowed for 30 days and returned for a full credit. The distributor is responsible for the return freight. All samples not returned must be paid (Samples are exempt from minimum order value). Sample must be indicated on PO otherwise minimum order requirements will be enforced.

  • Spec Samples: EQP less 20% plus applicable setup charges. If order is received from the spec sample, the set-up charge will be waived for that new order.

  • Self Promo: EQP less 20%.

  • Returns: Merchandise may not be returned without an R/A number. Unauthorized returns will be refused or will incur a 15% restocking charge.

  • Shipping: FOB Richmond Hill, Ontario by our preferred carrier. Any other service will require your account number.

  • Cancellation: Cancelled orders are subject to a cancellation charge in addition to all expenses incurred prior to cancellation. Copyright Terms and Names: All printed material must be approved by Swissmar Ltd. prior to print.

P&I Products can be purchased through one of our resellers or directly though us.

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Contact Us

Swissmar LTD.
35 East Beaver Creek Rd., Unit 6
Richmond Hill, Ontario, L4B 1B3

Local: 905-764-1121
Toll Free: 1-877-947-7627
Fax: 905-764-1123
Email: info@swissmar.com

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