FAQ's

Can I purchase product from your web site?

No, this is not a retail web site, however, our products can be found for sale online through many web sites. Usually a search for any of our products through a major search engine will provide you with an online reseller. Most of our products are sold across North America and some are sold internationally.

Can you send me a catalogue and price list?

We do not send out catalogues and price lists to consumers. If you are a retailer, you may complete the information request form and/or email us at info@swissmar.com

Do you have fondue and raclette recipes?

Swissmar raclette and fondue recipes can be found on this web site and are included as part of your Swissmar raclette or fondue set. You can also purchase a Swissmar raclette recipe book. Contact info@swissmar.com for a retailer near you.

Where does the product ship from?

All our internationally bound shipments destined to Distributors or Retailers, are facilitated through our 3PL warehouse in Hong Kong, with the exception of Central and South America which are facilitated through our USA warehouse.

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Our products are not sold through our web-site. If you need help locating a business in your area please call or email your Reginal Contact.

Contact Us

Swissmar LTD.
35 East Beaver Creek Rd., Unit 6
Richmond Hill, Ontario, L4B 1B3

Local: 905-764-1121
Toll Free: 1-877-947-7627
Fax: 905-764-1123
Email: info@swissmar.com

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